Frequently Asked Questions
FAQ - Frequently Asked Questions
1. What is Regvion?
Regvion is an AI-powered regulatory compliance management platform. It automatically tracks regulatory changes published by Turkish regulatory bodies, analyzes them, and enables your organization to manage compliance processes end to end. With Regvion, you eliminate the risk of missing regulatory changes while significantly increasing the efficiency of your compliance teams.
2. How does Regvion work?
Regvion operates in three core stages:
- Regulatory Tracking: The platform continuously monitors publications from regulatory bodies such as BDDK, SPK, KVKK, TCMB, MASAK, EPDK, BTK, SGK, GIB, and KGK, automatically detecting new regulatory changes.
- AI Analysis: Detected changes are classified, summarized, and assessed for impact on your organization using natural language processing (NLP) and machine learning (ML) algorithms.
- Compliance Management: Based on analysis results, relevant policies, controls, and processes are mapped; tasks are assigned to responsible parties; and completion is tracked throughout the lifecycle.
3. Which regulators does it track?
Regvion tracks all major regulatory bodies in Turkey:
| Abbreviation | Regulator |
|---|---|
| BDDK | Banking Regulation and Supervision Agency |
| SPK | Capital Markets Board |
| KVKK | Personal Data Protection Authority |
| TCMB | Central Bank of the Republic of Turkey |
| MASAK | Financial Crimes Investigation Board |
| EPDK | Energy Market Regulatory Authority |
| BTK | Information and Communication Technologies Authority |
| SGK | Social Security Institution |
| GIB | Revenue Administration |
| KGK | Public Oversight, Accounting and Auditing Standards Authority |
Additional regulatory sources can be added to the platform upon request.
4. What industries does it serve?
Regvion serves all industries subject to regulatory oversight:
- Banks and financial institutions
- Insurance and reinsurance companies
- Capital markets brokerage firms
- Fintech companies
- Payment and electronic money institutions
- Energy companies
- Telecommunications companies
- Independent audit firms
5. How does the AI analysis work?
Regvion's AI engine operates across multiple layers:
- Classification: New regulatory changes are automatically categorized by topic, sector, and sub-domain.
- Summarization: Lengthy and technical regulatory texts are transformed into concise summaries that compliance teams can quickly understand.
- Impact Analysis: The potential impact of changes on your organization's existing policies, controls, and processes is assessed.
- Mapping: Relevant regulatory changes are automatically mapped to your organization's policies, controls, processes, and risk owners.
The models are trained on Turkish regulatory texts and are continuously improved.
6. Can it integrate with existing systems?
Yes. Regvion can integrate with your organization's existing systems through its REST API infrastructure:
- GRC Platforms: Exchange data with your existing governance, risk, and compliance tools.
- Task Management: Synchronize tasks with tools such as Jira, Azure DevOps, and ServiceNow.
- Email and Notifications: Send notifications through corporate email and messaging systems.
- Identity Management: LDAP, Active Directory, and SAML/SSO integrations are supported.
- Document Management: Map policies and procedures with corporate document management systems.
Our technical team provides support for custom integration requirements.
7. How is data security handled?
Regvion meets enterprise-grade data security standards:
- All data is hosted in data centers within Turkey's borders.
- Data in transit and at rest is encrypted with AES-256.
- Infrastructure complies with ISO 27001 information security management system standards.
- Role-based access control (RBAC) manages authorization.
- Regular security audits and penetration tests are conducted.
- Detailed audit logs are maintained.
- Full compliance with KVKK (Turkish Data Protection Law) requirements is ensured.
8. What is Regulatory Change Management (RCM)?
Regulatory Change Management (RCM) is the systematic process of identifying regulatory changes, analyzing them, communicating them to relevant departments, and tracking the completion of compliance actions. Regvion digitizes this process end to end:
- Detection: Regulatory changes are automatically captured.
- Analysis: Impact assessment is performed using AI.
- Assignment: Tasks are automatically assigned to relevant risk owners and compliance officers.
- Tracking: Task completion status, deadlines, and escalations are monitored in real time.
- Reporting: Compliance status, delay analysis, and overall risk posture are reported.
9. How long does implementation take?
The typical implementation timeline varies based on the organization's size and requirements:
| Phase | Duration |
|---|---|
| Initial setup and configuration | 1-2 weeks |
| Policy and control mapping | 2-4 weeks |
| System integrations | 2-3 weeks |
| User training | 1 week |
| Total | 6-10 weeks |
The cloud-based (SaaS) model requires no infrastructure setup. A dedicated project manager accompanies your organization throughout the entire process.
10. What is the pricing model?
Regvion offers flexible pricing models tailored to your organization's needs:
- Per-User: Monthly or annual subscription based on the number of active users.
- Per-Module: Select only the modules you need (regulatory tracking, impact analysis, task management, reporting).
- Enterprise Package: Custom pricing and commitment discounts for large-scale organizations.
Contact our sales team for detailed pricing information.
11. Is there a free trial or demo?
Yes. There are two options to explore Regvion:
- Live Demo: Our sales team presents the platform live using a scenario tailored to your organization. You can submit a demo request through our website.
- Trial Version: You can create a limited-time free trial account with selected regulatory sources.
12. What are the support and SLA terms?
Regvion provides support services aligned with enterprise customer needs:
- Support Channels: Email, phone, and live support (in-platform).
- Working Hours: Weekdays 09:00-18:00 on standard plans; 24/7 support on enterprise plans.
- SLA Commitments:
- Critical issues: First response within 2 hours, resolution within 8 hours.
- High-priority issues: First response within 4 hours, resolution within 24 hours.
- Normal issues: First response within 1 business day.
- Customer Success Manager: A dedicated customer success manager is assigned on enterprise plans.
- Training: In-platform guides, video tutorials, and regular webinars are provided.